On-site support
$135 per hour
- 1-hour minimum. Up to 8 hours at checkout.
- Billed in 15-minute increments after the hour.
- Travel included inside primary service zones
Residential · Commercial · Municipal
Field Technology Operations, commercial, and local government. On-site or remote. Same operator. Same pricing discipline.
ops@seraphtek.comMA · ME · NH · RI · CT · Remediate · Integrate · Secure · Evolve
Method
How the work is done. Not a slogan bolted on after the fact.
R
Find what is failing. Fix it. No padded hours.
I
Devices, accounts, and networks made to work as one.
S
Cleanup, access, backups. Quiet protection.
E
Tune-ups, upgrades, prepaid hours. Keep the environment moving.
Billout
Pay published residential rates by card. Scheduling is confirmed after payment at ops@seraphtek.com. Range jobs, commercial, and municipal still get a written quote first.
On-site support
$135 per hour
Remote support
$69 per session
Prepaid hours
$550 5 hours
Standing buffer. Effective $110/hr.
Pay 5-hour blockPrepaid hours
$1,050 10 hours
Standing buffer. Effective $105/hr.
Pay 10-hour blockQuoted job / deposit
After a range is agreed, enter that total or deposit at checkout. Minimum $25.
Process
01
Tell me what is failing and where you are.
02
I quote a total range before anything starts. No surprise hours.
03
On-site or remote. Flat rates when the job is known.
04
You get a clear summary of what was done.
Service lines
Homes and on-site systems. Repair, setup, Wi-Fi, networks, virus removal. I come to you, or I connect remotely.
Residential inquirySmall-to-mid sized firms that need a competent operator, not a retainer theater. Scoped work. Written range first.
Commercial inquiryLibraries, schools, municipal courts, town halls, police and fire. Straight communication. No vendor fog.
Municipal inquirySeparate from IT
Advisory and production work. Different knowledge. Different pricing. Kept off the residential table on purpose.
Educational and operational only. No investment advice.
Coming soon
A swarm of AI agents that can think, plan, research, code, and take real actions on a computer — running primarily on the user’s own machine instead of the cloud.
Core License $197–$247 · Continuity $19/mo or $179/yr
Next year · TBA
Coming soon. No claims until the offering is ready.
Service area
LLC. One operator accountable for the work. Transparent pricing is the point.
Contact
Residential, commercial, or municipal. Write the operator. Same range-before-work rule.
ops@seraphtek.comRemote by default when the job allows. On-site when it does not.